Is your IP from a blacklist?

Each blacklist database has its own criteria for marking IP addresses and compiling its own list of criminals online. These criteria could include a variety of technical, policy "listings" based on their evidence.

  • Technical lists occur mainly due to mail server configuration issues, such as missing or incorrect reverse DNS records, missing or incorrect banners, and mail servers that operate within a suspicious range of IP addresses.

  • The policy lists are based on an operator who does not wish to receive emails from certain countries, or ISP, who have a history of not complying with "unsubscribe" requests.

  • Evidence-based lists are those in which the operator has received direct (or indirect) evidence that an IP address has been involved in sending unsolicited emails

If your IP address has been included in the blacklist and you want to investigate, you should visit the blacklist website and do a search on your IP address. Most blacklist databases will provide general reasons for the list, but do not list specific email addresses linked to blacklist IP addresses.

Get "not on the list".

If you find out why you were on the blacklist, you can try to reverse it, in this case it is best to contact a professional, inBastify We have professional staff that can help you solve the problem.

To begin, make sure your network and mail server are configured correctly and all the details are in order to resolve the issues, as indicated by the blacklist. For example, they can ask you to correct DNS records both forward and backward, as well as SMTP banners. In addition, you can do the following:

  • Scan all the computers in your network for viruses

  • Check if there is any "patch" (update and fix) known and necessary for your operating system.

  • Configure routers more securely

  • Set and enforce stronger passwords


Siguiendo el proceso de eliminación de la lista negra.

If you think you have solved the problems, return to the blacklist website and follow its instructions for the process of removing the IP address. This is what you probably find:

  • Self-service elimination There are some blacklists with a self-service elimination feature that allows you to remove your IP address from the list without many problems. However, you will want to make sure you have solved any problems before doing this. If you do not do this and your IP address reappears in the list, it will not be easy to delete it next time.

  • Elimination based on time. Most blacklists have a built-in automatic process that removes lower-level lists (IP addresses that are light criminals) in one or two weeks. But if the IP address has sent spam more than once or if it is a high volume, the time period will be longer.

Follow your rules

When you try to exit a blacklist, you will move fast if you follow the rules and cooperate. If you are truly innocent of any deliberate crime (or if you made an honest mistake), let them know. The more open and direct you are with a list database, the easier it is for your IP address to be removed from the blacklist.

Keep these tips in mind:

  1. Your priority is to reduce spam in your email platform for your customers, your goal is not to prevent you from sending emails.

  2. Spam is a serious problem. They do not blacklist lightly. It is your way of trying to identify and prevent real problems.

  3. Blacklists are legal because they are designed to prevent fraud or other activity that disrupts normal business. We all need to accept that fact.

  4. If you made a mistake and were included in the blacklist, do not make the same mistake again. It is likely that he will not be forgiven a second time.

It is possible that you can solve any problem of the online blacklist. If not, and the blacklist is a problem, consider contacting the list by phone.

 

 

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